Risk of Loss:
All items purchased from our company are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. As such, if an order is lost in shipping, damaged, or is addressed wrong, it becomes a liability to you if shipping package protection was not purchased from us.
Claims Policy
If you do not choose Package Protection at checkout you accept responsibility for lost, stolen, damaged or misdelivered packages. We will provide any information necessary for the claim, but we will not file the claim for you. Compensation can only be requested from the carrier.
Package Protection:
Because carriers are no longer offering delivery guarantees without shipping package protection, it is highly recommended that you purchase package protection from us with your order. If you choose to forego our package protection the risk of loss passes to you.
Questions:
You may reach out to us through our Help Center or by phone 833-989-3380 . Our phones are active Monday thru Friday, from 9am - 4:30pm (MST)
Or if you would like to stop and talk to us in person you can find us at
Delta Team Tactical, 218 N. State Street, Orem, UT 840574.