MMC Armory will accept returns with an approved RMA up to 30 days from receiving the merchandise. Return refunds are subject to a restocking fee (up to 15%) minus shipping costs depending on the condition and quantity of merchandise
*A 3% merchant fee will be deducted from all refunds, Credit to your account has no merchant fee.
*You must email or call customer service to obtain an RMA number prior to any return, refund, or warranty exchange.
*Return shipping costs will be the responsibility of the returning party with the exception of the wrong item being received during the first 30 days after delivery.
*All returns must include the original order number, receipt, or invoice. It must also include the billing address, shipping address, contact phone numbers, contact emails, and the RMA number. Photo or video evidence is required before the return is authorized.
*If you fail to obtain an RMA number prior to returning the product, the product is not subject to refunds or warranty exchanges and will be shipped back to the customer. The customer will be responsible for paying the return shipping prior to getting their product returned to them
* No repairs or warranty exchanges will be accepted 60-days after delivery.
*For any merchandise that arrives with blemishes/cosmetic defects on the inside of the product that do not affect the functionality of the product a partial refund may be issued as a credit.
*If the defect is on the visible or outer portion, the product may be shipped back to MMC Armory after obtaining an RMA, for repair which may involve replacing the damaged piece or fixing the defect.
*The customer must contact MMC Armory within 48 hours of receiving the product for any sort of compensation on blemished products.
* Returns, refunds, and/or warranty exchanges may take up to two weeks, not including transit times, for processing after we receive the product(s).
Questions
You may reach out to us through our Help Center Dealer Inquiries tab or by email or phone to your Dealer representative.